Concerned citizens of Clayton are calling for the privatization of the U.S. postal service. As I stood in line for passport pictures, I overheard people in the line for stamps complaining about the long wait. Some of them pointed out that service is better in the private sector, where companies have to satisfy their customers or risk losing business. The post office has no such incentive to please anyone but Congress.
As a matter of fact, the post office employee processing my passport request informed me that I'll have to send in my paperwork with a private shipping company if I want it to arrive on time.